Computer Warranty Policy

 

    Loprofile PC warrants that the Product (1) is free from defects in materials and workmanship and (2) conforms to the factory specifications in effect at the time the Product was manufactured. The Customer shall be required to return the defective Product accompanied by the Customer’s proof of purchase (e.g. store receipt) to Loprofile PC(LPC) at the Customer’s expense. When the defective Product and proof of purchase is received by LPC, the claim will be processed. During the Limited Warranty Period, LPC will replace the defective Product with a product that is at least equivalent to the original product.,  LPC may replace defective Product with new or remanufactured product equivalent or superior to original factory specifications on an exchange basis. The replacement Product is warranted to be free from defects in materials and workmanship for thirty (30) days or for the remainder of the Limited Warranty Period of the original Product, whichever is longer. If Customer authorizes LPC to perform any services excluded under this Limited Warranty, Customer shall pay standard repair fees for such work. If the Customer authorizes LPC to upgrade their product, Customer shall pay the difference between the current  suggested retail price of the product under warranty and of the upgraded product. Customer may assign the Limited Warranty to a subsequent purchaser or assignee of the Product by providing written notice to LPC  within thirty (30) days after the assignment. Any other purported transfer or assignment of this Limited Warranty is void.        
Protection of Stored Data For Customer’s important data, please make periodic back-up copies of all the data stored on hard disks, flash memory cards or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF CUSTOMER’S DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE PRODUCT, AND THE DATA CANNOT BE RECOVERED, LPC SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR TRANSFERRING CUSTOMER’S DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. LPC DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY. IF APPLICABLE, BEFORE RETURNING ANY PRODUCT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. LPC IS NOT RESPONSIBLE FOR (1) DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA, OR (2) THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY MANUFACTURER WHEN THE PRODUCT WAS MANUFACTURED.               
Standard Limited Warranty Period and Warranty Requirements The Limited Warranty Period for Customer’s Product begins on the date of original purchase by the customer (“Purchase Date”). The Limited Warranty period for the rechargeable battery that is included with the Product, if applicable, is one (1) year from the Purchase Date. Customer’s dated sales or delivery receipt, showing the date of purchase of the Product, purchase location, Product description, and purchase price is Customer’s proof of purchase. Customer may be required to provide proof of purchase as a condition of receiving warranty service.   
What is Not Covered by This Limited Warranty? ❖ Service made necessary by accident, misuse, abuse, neglect, improper installation, or improper maintenance ❖ Replacement of missing parts, the provision of retrofits, or preventive maintenance ❖ Installation or removal of accessory retrofits, peripheral equipment of which the Product may be a part ❖ Replacement or fixes of software ❖ Repair or replacement of covers, plastics, or appearance parts such as interior or exterior finishes or trim ❖ Repair or replacement of consumable items (for example, disposable batteries, tablet pen tips, etc.) ❖ Service made necessary by any external cause, including fire, theft, acts of God, alteration, problems arising from software or hardware not supplied by MANUFACTURER, power failures, surges or shortages, lightning, or repairs by persons other than those authorized by LPC to service the Product ❖ Damage caused by use of the Product outside the usage or storage parameters set forth in the Product User’s Guide ❖ Modifications to the Product not approved in writing to LPC